Terms & Conditions Overview

When you enroll in the Total Mosaic Rewards Program, you agree to be bound by these Program Terms and Conditions. Total Mosaic reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, Total Mosaic may change the Program benefits, Total Mosaic Rewards credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 1-800-388-2001 (8 a.m to 5 p.m., (CST), Monday through Friday).

Total Mosaic Rewards credits accrue and may be redeemed in accordance with these Program Terms and Conditions. Total Mosaic may further restrict the Program based on your place of residence.

When you obtain Total Mosaic Rewards credits, you have obtained a limited license from Total Mosaic as described in the these Program Terms and Conditions.  Accrued Total Mosaic Rewards credits are not your property.  Total Mosaic Rewards credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Total Mosaic Rewards credits is null and void. Accrued Total Mosaic Rewards credits may not be combined with any other Program Participant's Total Mosaic Rewards credits. All accrued Total Mosaic Rewards credits will be forfeited upon your withdrawal from or termination of the Program.

Total Mosaic Rewards credits have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. Total Mosaic Rewards CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.

To the fullest extent allowed by law, Total Mosaic retains ownership rights in any and all Total Mosaic Rewards credits and grants you a limited, non-exclusive, non-transferable license to use Total Mosaic Rewards credits only as specifically designated by Total Mosaic as part of the Program. In the event that your account is cancelled or terminated by you or by Total Mosaic for any reason, then you will no longer have the right to use any Total Mosaic Rewards credits stored in or otherwise associated with your account, without any compensation to you or any liability of Total Mosaic. Once Total Mosaic Rewards credits are deleted from your account, they will not be reinstated, except at Total Mosaic's sole discretion. Your only recourse and rights, if any, with respect to Total Mosaic Rewards credits obtained by you is to redeem such Total Mosaic Rewards credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated from time to time in Total Mosaic's sole discretion.

You are encouraged to redeem Total Mosaic Rewards credits stored in your account.  Total Mosaic reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Total Mosaic Rewards credits previously permitted.In such cases, Total Mosaic generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Total Mosaicrewards credits for eligible offers, as designated at such time by Total Mosaic in its sole discretion; however, Total Mosaic makes no guarantee there will be any such redemption offers available at such time.

The availability of any feature or aspect of the Program cannot be guaranteed.  The existence of a particular offer available for redemption of Total Mosaic Rewards credits is not a commitment by Total Mosaic to maintain or continue to make such offers in the future.  Total Mosaic Rewards credits required for any redemption offer may increase at any time.  The scope, variety and type of offers that may be available for redemption of Total Mosaic Rewards credits can change at any time.  Total Mosaic have no obligation to continue making offers available for redemption of Total Mosaic Rewards credits. In addition, we may limit your use Total Mosaic Rewards credits stored in your account, including applying limits to: the number of Total Mosaic Rewards credits you may have stored in or credited to your account balance at one time, the number of Total Mosaic Rewards credits you may redeem within a given time period (for example, one day), or the number of Total Mosaic Rewards credits you may obtain per promotion. We also may remove Total Mosaic Rewards credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.

Participant Eligibility

  • Only one Total Mosaic Rewards account allowed per individual.
  • Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be grounds for denial of enrollment and/or accrual of Total Mosaic Rewards credit in the Participant's account.

How Total Mosaic Rewards Add Up

When you purchase You will earn
 $25  25
 $100  100
  • If you believe that you have validly obtained any Total Mosaic Rewards credits that have not posted to your account, then you must contact us within 2 months after the date you claimed to have obtained Total Mosaic Rewards. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

Reward Redemption

  • All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.
  • After a Participant has redeemed Total Mosaic Rewards credits, the Participant will not be able to exchange, refund or return the credits for redeposit in the Participant's account.
  • By redeeming a Total Mosaic Rewards, the Participant releases Total Mosaic, subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of Total Mosaic Rewards credits.  Total Mosaic is not responsible for replacing lost, stolen or mutilated gift certificates, merchandise or anything else obtained by redemption of Total Mosaic Rewards credits.
NOTE: You do not accumulate points on purchase made with points.

Miscellaneous

Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the Program.

To the fullest extent allowed by law, Total Mosaic makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of Total Mosaic Rewards credits, AND Total Mosaic is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.

You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program.  Total Mosaic may audit any Participant's account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions.  Total Mosaic, in its sole discretion, may cancel, suspend or otherwise limit your access to Total Mosaic Rewards credits stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to Total Mosaic Rewards credits stored in your account, your right to use Total Mosaic Rewards credits stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly.  Total Mosaic reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.

The Program is subject to applicable government laws, rules and regulations. Void where prohibited.